Field Service Technician - (Non I.T.)
About the Role
Are you a hands-on problem solver who enjoys working with tools and tackling mechanical challenges in the field? We’re looking for a reliable and self-motivated Field Service Technician (FST) to join our growing team. This role involves installing, maintaining, and repairing non-IT healthcare equipment at various client locations, ensuring safety, functionality, and customer satisfaction.
This is a non-IT, field-based role—perfect for those with experience in construction, low-voltage installations, light mechanical repair, or similar trades.
What You’ll Do
Equipment Installation & Field Service
Install, troubleshoot, and repair non-networked healthcare equipment at medical and commercial facilities
Use hand and power tools to install on a variety of surfaces including drywall, tile, and masonry
Read and interpret installation diagrams, blueprints, and equipment manuals
Maintain clean and organized work areas at all job sites
Customer & Team Communication
Serve as the primary onsite point of contact for client representatives
Communicate effectively with Field Managers, Team Leads, and clients throughout project execution
Identify and escalate project issues, inventory concerns, or site discrepancies in real time
Reporting & Documentation
Complete daily documentation including timecards, expense reports, service notes, and checklists
Capture and upload high-quality photos showing completed work and any noted issues
Submit sign-off forms and reports using company systems
Inventory Management
Verify delivery and condition of parts and materials at each site
Report missing, damaged, or incorrect inventory before starting installations
Return unused or damaged units to proper packaging as required
What You Bring
Required Qualifications
High School Diploma or GED
1+ year experience in a field service, maintenance, or hands-on trade role
Proficient with standard hand and power tools (drills, levels, etc.)
Comfortable working independently in customer-facing environments
Strong communication skills—both verbal and written
Working knowledge of Microsoft Office (Word, Excel, Outlook)
Preferred Experience
Background in construction, low-voltage systems, plumbing, or general maintenance
Familiarity with reading blueprints or installation guides
Prior experience working in healthcare or regulated environments
Key Attributes for Success
You enjoy being on the move and working with your hands
You’re detail-oriented and take pride in doing the job right the first time
You’re calm under pressure and capable of solving problems independently
You communicate clearly and professionally with teammates and clients alike
Additional Information
This is a non-IT role; it does not involve computer systems, software, or networking
Occasional overnight travel may be required depending on project location
All tools, training materials, and support are provided by the company
Why Join Us?
Supportive and safety-focused work environment
Opportunities for career growth and specialized training
Be part of a company that values craftsmanship, accountability, and professionalism
Apply Now
If you're ready to take the next step in your career and work in a role where your skills truly make an impact, we’d love to hear from you.
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